We’re here to support you
Questions about a product, how to use it, or where your order is? Write or call us, and we take the time to answer properly.
- Care team
- support@healeternal.com
- Care line
- 1-888-678-4583
- Weekday hours
- 9:00 to 5:00, US Eastern
- Replies within
- A day
Care shortcuts
- Order status: track your delivery any time
- Changes or cancellations: reach us within 24 hours of ordering, by email or on 1-888-678-4583
- Returns: eligibility and timelines in the refund policy
Please note our team can help with products and orders, but we can’t give medical advice. For that, speak with a qualified healthcare professional.